- Timeframe for accepting returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
- Gift cards
- What the buyer is required to do:
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Under these circumstances we offer returns and refunds
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted
- - Any item not in its original condition is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
To return your product, send us an email to get your return shipping label. Alternatively, you can mail your product to:1305 E St Gertrude Pl STE B, Santa Ana, CA 92705.
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
For Expecting a Refund, please see our refund policy here